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I can’t get the miner to work

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All our miners are tested before they ship out, so a dead on arrival is usually unlikely. Please make sure to have a look at our Guide:

https://www.cryptouniverse.at/avalonminer-821-841-861-setup-tutorial-troubleshooting-guide/

Another Guide has been done by HagssFIN from bitcointalk:

https://bitcointalk.org/index.php?topic=2937129

Also on our YouTube channel you can find various guides on different topics:

https://www.youtube.com/channel/UCInEqiW0nEVRtynoSRipp4Q

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